- Shipping & Returns
Shipping & Returns
- Free shipping on orders over $49 (applies to orders shipping within the lower 48 states, only)
- Flat shipping rate of $4.99 on orders below $49 (applies to orders shipping within the lower 48 states, only)
- Normal UPS rates will apply to orders shipping to Hawaii, Alaska, AP, AA, AE
- We use regular UPS ground freight for orders below 100 lbs
- we have no minimum order
PADERNO WORLD CUISINE is committed to offering top-quality products. We believe that the quality and craftsmanship of each item will provide years of satisfaction, however, if you are not happy with your purchase, simply return it to us in its original condition within 30 days and we will refund the purchase price. Delivery charges will gladly be refunded if the return is due to a defect or shipping error.
- The return must be pre-authorized by our Customer Service Department. Please email firstname.lastname@example.org
- A Return Authorization number will be assigned and must be noted on the box or shipping label
- All items must be unused and in the original packaging
- A refund for the purchase price will be issued to the credit card used in connection with the purchase
- Credits may take approximately 7 to 10 days for processing upon receipt of merchandise at our facility
- Paderno World Cuisine is not responsible for shipping charges on returns*
*Please see Our Warranty for exclusions and additional details.
We ship only to US addresses.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.